Terms of Service

Palmai LLC, New Mexico, United States, provides Installskills. You must be at least 18 and, when using the service for an organization, authorized to bind it. A signed order, Enterprise agreement or data processing addendum controls if it expressly conflicts with these terms. Legal notices may be sent to notifications@installskills.com.

You are responsible for account security, authorized administrators, access grants and activity performed through credentials you control. You retain rights in Customer Content and grant Palmai LLC only the permission needed to host, validate, scan, version, support and deliver it. Palmai LLC treats Customer Content as confidential and uses it only to provide, secure, support and comply with law.

You must have authority to submit Customer Content. Do not use Installskills unlawfully, infringe rights, distribute malware, bypass controls, obtain unauthorized access, overload the service or upload regulated data unless an Enterprise agreement expressly permits it.

Validation, automated scanning and approval reduce risk but do not guarantee that a skill, external AI service or generated result is accurate, secure or suitable. Customers remain responsible for reviewing packages, grants and destination environments. Installskills stores and distributes packages; it does not execute arbitrary skill scripts as part of the vault service.

Paid subscriptions renew for the same billing period until canceled. Prices, licensed capacity, taxes and any trial are shown before purchase. Cancellation takes effect at the end of the trial or current period; fees are non-refundable except where required by law. Seat increases may be prorated after successful payment and reductions apply at renewal.

Payment failure may enter a 14-day grace period before new governance actions are frozen; approved runtime access is not removed solely for non-payment. Material price changes receive at least 30 days' notice.

The Privacy Notice governs service data. For Team and Enterprise Customer Content, Palmai LLC acts as processor or service provider under the applicable agreement and will enter into a data processing addendum where required. Enterprise residency, retention, support and security commitments apply only when stated in an order.

We may suspend access for security risk, unlawful use, non-payment or material breach. Customers should export needed content before termination. Deletion, backup and organization-content retention follow the Privacy Notice and any Enterprise offboarding terms.

To the extent permitted by law, Installskills is provided as is and as available, without implied warranties or a promise of uninterrupted or error-free operation. Palmai LLC is not liable for indirect, consequential, special or lost-profit damages. Aggregate liability is limited to fees paid for the service during the preceding 12 months, or US$100 for a free account.

These limits do not apply where prohibited by law or to fraud, willful misconduct or gross negligence. You will defend and indemnify Palmai LLC against third-party claims arising from Customer Content, infringement, unlawful use or material breach of these terms.

New Mexico law governs, excluding conflict rules. Before filing a claim, the parties will attempt informal resolution for 30 days. State and federal courts located in Bernalillo County, New Mexico have exclusive jurisdiction, subject to mandatory consumer rights.

We may update these terms with notice of material changes. Provisions on ownership, confidentiality, payment, liability and disputes survive termination. If one provision is unenforceable, the remainder continues in effect.